Contact information

Thank you for visiting VEYLORA. Whether you have questions about our products, your order, shipping, returns, refunds, or payment, our customer support team is here to assist you.

We are committed to providing helpful customer service and responding to your inquiries as promptly as possible.

Contact Information

Business Name: VEYLORA

Business Address:
2703 Philadelphia Pike
Claymont, DE 19703
United States

Email:
veylorasupport@gmail.com

Email Support Hours

Monday to Friday

Our customer support team is available during regular business hours. Messages received outside business hours will be answered as soon as possible on the next business day.

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

Response times may vary during weekends, holidays, promotional periods, or periods of high inquiry volume.

Contact Form

You can also contact us by using the contact form available on this page.

When submitting an inquiry, please provide accurate contact information and a detailed description of your question so that we can assist you more efficiently.

Order Assistance

If your inquiry relates to an existing order, please include:

Your order number
The email address used when placing your order
A brief description of your inquiry

Providing this information helps us locate your order and respond more quickly.

Shipping & Delivery

For questions regarding shipping, processing times, transit times, delivery, or tracking, please review our Shipping Policy.

Processing: 1–2 business days
Transit: 3–5 business days
Estimated Delivery: 4–7 business days
Standard Shipping: $10.00 USD

Returns & Refunds

For questions regarding returns, refunds, or eligibility, please review our Return & Refund Policy.

VEYLORA accepts eligible return requests within 30 days of delivery.

Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Please note: VEYLORA does not offer product exchanges.

Helpful Links

You may also find the information you need by visiting the following pages:

Shipping Policy
Return & Refund Policy
Privacy Policy
Terms of Service
Track Your Order
FAQs

We appreciate your trust in VEYLORA and look forward to assisting you.